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Privacy Policy
 

1. Introduction

Welcome to Cueva Nueva Vermut S.L. (“we,” “our,” “us”). This Privacy Policy explains how we collect, use, and share information from our users. By using our website, you agree to the practices outlined in this policy.

If you have any questions or concerns, please contact us at info@cuevanueva.com.

2. Information We Collect

We collect the following types of information from users:

  • Personal Information: This includes your email address and postal code if you provide it to us. We also collect payment information if you make a purchase through our site.

  • Usage Data: We may automatically collect certain information about your interaction with our website. This includes data about how you access and use the site, including device information, browser information, network connection details, your IP address, and other information collected through cookies and similar technologies (see section on Cookies below).

3. How We Use Your Information

We use the collected information for the following purposes:

  • To send newsletters and promotional emails (users must opt-in and can opt-out at any time).

  • To fulfill orders and process transactions.

  • To improve website functionality and the overall user experience.

  • To identify potential new markets and regions to expand our offerings.

  • To conduct targeted advertising based on aggregated data from customer regions (but not targeted to individual users).

4. Sharing of Information

We may share your information with the following third parties:

  • Third-Party Fulfillment Centers: We provide data such as mailing addresses and email addresses to our fulfillment partners to ensure that orders are processed and shipped.

  • Wix: As our website host, Wix processes some of your data. Wix may collect and store data such as cookies, IP addresses, and browsing information.

  • Analytics Providers: We may use tools such as Google Analytics and Facebook Pixel to help us understand user behavior and improve our services.

5. Data Storage and Security

We store user data on secure servers through Wix. While we take precautions to protect your data, no method of data storage or transmission is 100% secure, and we cannot guarantee absolute security.

We do not have a specific data retention policy at this time, but we store data only as long as necessary for the purposes outlined in this Privacy Policy.

6. User Rights

Users have the right to:

  • Modify or delete their data: To do so, please contact us at info@cuevanueva.com.

  • Opt-out of marketing communications: You can unsubscribe from our emails by clicking the unsubscribe link in any email.

We comply with the General Data Protection Regulation (GDPR), and users can exercise their rights under this regulation by contacting us.

7. Payment Information

All payments on our website are handled securely through Wix Payments or other payment gateways used by Wix. We do not store or process your credit card information ourselves. For more details, please refer to Wix's privacy policy regarding payment processing.

8. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance user experience and analyze website traffic. Cookies are small data files that may include an anonymous unique identifier and are sent to your browser from a website and stored on your device.

Cookies and tracking on our website are managed through Wix, which may collect additional information through its own processes. You can control your cookie preferences through your browser settings.

9. Updates to the Privacy Policy

We reserve the right to update this Privacy Policy as needed. Any changes will be communicated via email, and the updated policy will be posted on our website.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

Cueva Nueva Vermut S.L.
Carrer de Denia, 22
Valencia, Spain 46004
Email: info@cuevanueva.com

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